MEDICAL ASSISTANT

Position Title: Medical Assistant
Department: Nursing
Supervisor: Director of Nursing
Hours per week: 40 hours
FLSA Status: Non-exempt

Pay Range: The expected base pay for the position is $18 - $30 per hour, commensurate with experience, and may be increased based on other factors, such as language, certifications, etc.

Primary Function:

Under the direction of the Director of Nursing and in collaboration with providers and other primary care staff, the Medical Assistant delivers direct patient care services, performs clerical duties and participates in care coordination activities.

Duties & Responsibilities:

General Clinical Activity:

• Welcome and escort patients from waiting room to examination rooms; and coordinate patient flow.
• Perform other point-of-care testing as directed by clinical staff, including obtaining oropharyngeal swabs for throat culture and rapid strep tests, urine dips and pregnancy tests, and finger-sticks for A1C and glucose levels.
• Take and record vital signs and other measurements appropriate to age and visit such as height, weight, head circumference, blood pressure, visual acuity, hearing, etc. as part of triaging the patient.
• Take chief complaint and/or pain scale as necessary.
• Screen for smoking and family planning needs as directed.
• Assist patients in completing pre-visit screening forms and enter results into patient record.
• Assist provider in examination of patients as needed.
• Anticipate provider interpreter needs and provide interpreter services for providers and nurses.
• Administer EKGs, perform non-stress tests, etc. as requested
• Inform waiting patients of any unexpected delays.
• Administer immunizations to patients.
• Assist with triaging telephone calls as per policy and procedure.
• With direction from clinical staff, send patients for appropriate labs before examination by provider.
• Assist with completing school and other forms for patients.
• Float to various practice areas for medical assistant coverage as needed in PC/OB-GYN, UC and PEDI.
• Participate in clinical care session planning and team huddles.
• Collaborate with nursing on various support tasks and needs including patient outreach for care management activities.

Technical:
• Prepare examination rooms for daily use; clean rooms as required after each patient.
• Perform QC’s (Quality Controls) for point-of-care testing daily/monthly and document appropriately.
• Stock assigned rooms with appropriate supplies and instruments. Inform supervisor when supplies are running low.
• Ensure that multi-dose vials of solutions are dated when opened and disposed of promptly when expired.
• Prepare instruments for sterilization and sterilize instruments as scheduled.
• Perform biologic test on autoclave and document appropriately.
• Inspect and replace sharps containers as needed.
• Adhere to universal precautions guidelines.
• Performs other related duties as required.

Other:
• Participate in clinical team and departmental meetings.
• Participate in quality improvement activities and trainings.
• Provide emotional support to patient and family as needed.
• Maintain patient confidentiality at all times.