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United Community & Family Services

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Medical Billing Specialist

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Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!


We are currently seeking a Medical Billing Specialist who supports the RCM department through the management and analysis of payer denials and rejections. Assists in the identification of areas for improvement within RCM such as registration and coding.


UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary By Day & Location

Expected Schedule: FT, 40 hours/week; Monday through Friday


Outline of Duties and Responsibilities:

  • Consistently follows up on all unpaid claims utilizing various WQ and aging reports.
  • Resolves claim denials via contacting insurance, submitting appeals, and informing Billing Manager of denial trends.
  • Corrects and resubmits claim rejections in a timely manner.
  • Collaborates with the billing team and Billing Manager to address coding related issues and discrepancies.
  • Provide excellent customer service in verbal or written interaction with patients and insurance companies.
  • Answer patient questions related to billing.
  • Responsible for work queues assigned by Billing Manager.
  • Maintain knowledge of current billing rules and best practice
  • Adhere to all HIPAA regulations and maintain patient confidentiality.
  • Ensures accurate and timely claim submission by reviewing charges, coding, payer specific requirements, demographic information as needed.
  • Posts payments and review account credits as needed.
  • Other duties as assigned by Manager of Outpatient Billing.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.


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