Medical Billing Specialist | US HMO | Get a 21K Signing Bonus
Description
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
- Manage the end-to-end medical billing process, including claim preparation, submission, tracking, and follow-up.
- Review patient information, billing records, and supporting documentation to ensure claims are accurate and complete.
- Submit medical claims to HMOs, insurance providers, and other relevant payers in accordance with established guidelines.
- Monitor claim statuses and conduct timely follow-ups on pending, delayed, rejected, or denied claims.
- Investigate claim denials, identify root causes, and coordinate necessary corrections, resubmissions, or appeals.
- Perform cash posting and accurately record payments, adjustments, and other billing transactions.
- Reconcile payments against submitted claims and investigate discrepancies or underpayments.
- Maintain accurate and organized billing records and documentation.
- Coordinate with internal teams and relevant stakeholders to resolve billing issues and support timely reimbursement.
- Ensure compliance with applicable billing requirements, payer guidelines, and internal procedures.
- Monitor outstanding claims and accounts receivable to help minimize payment delays and maintain an efficient revenue cycle.
Requirements
- At least 6 months BPO experience handling US Healthcare account
- Good Working knowledge with HMO Billing (Claims, Denials, Cash Postings)
- Knowledge on Revenue Cycle Management/ Accounts Receivable is a PLUS
- Excellent written and verbal English communication skills
- Amenable to work onsite in Shaw Blvd, Mandaluyong
- Willing to work night shifts
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Skills
As published by workable · 10 questions · 3 written answers
Basics
First name, Last name, Email, Phone, Address, Photo, Home Language, Education, Experience, Summary, Resume
Short answers (2)
- Were you a referral of an ISTA Solutions Employee? If yes, please put his/her full name here.
- Date of Birth
Pick from a list (5)
- I hereby authorize the representative of ISTA Personnel Solutions to collect my data and information, as part of the recruitment process with the company. I understand that the data/information collected is essential for my application process.
- Are you a Filipino citizen residing in the Philippines?
- This position requires you to work onsite in Makati or Mandaluyong. Please confirm that you are good with this.
- How did you hear about this position?
- What is your most recent salary range?
Written answers (3)
- How long will be your travel time to the office?
- CHARACTER REFERENCE #1 * Please provide FULL NAME, COMPANY NAME, POSITION and CONTACT NUMBER
- CHARACTER REFERENCE #2 * Please provide FULL NAME, COMPANY NAME, POSITION and CONTACT NUMBER