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METROPOLITAN HEALTHCARE SERVICES

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Medical Courier

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The Medical Courier Driver is responsible for the safe, timely, and compassionate transportation of patients to and from medical appointments, therapies, and other designated locations. This role requires a strong commitment to safety, excellent driving skills, and the ability to interact positively and professionally with children and their guardians, ensuring a comfortable and secure transport experience

Key Responsibilities

  • Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.
  • Adhere to all traffic laws, safety regulations, and company policies.
  • Conduct pre-trip and post-trip vehicle inspections to ensure cleanliness, safety, and proper working condition.
  • Assist patients, as needed, with entering and exiting the vehicle, including securing car seats or booster seats for appropriate age/size.
  • Communicate effectively and courteously with patients, guardians, dispatch, and medical staff regarding schedules, delays, or any issues.
  • Maintain accurate transportation logs, mileage records, and patient manifests.
  • Ensure the vehicle is clean, well-maintained, and equipped with necessary safety items.
  • Respond to unexpected situations or emergencies calmly and professionally, following established protocols.
  • Protect patient confidentiality and privacy at all times.
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