Medical Director

"A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other RCA locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of RCA.”

POSITION OVERVIEW:

The Medical Director provides leadership, oversight, and clinical direction to the medical team and assures the delivery of high- quality, cost-effective care This position includes supervision of medical staff, comprehensive patient evaluations, medication management (including detoxification protocols where applicable), and ongoing consultation for a diverse patient population. The Medical Director ensures medical services integrate effectively with clinical, behavioral health, and administrative operations in alignment with organizational standards and applicable federal and state requirements.

KEY RESPONSIBILITIES:

• Maintains and enhances the highest standards of health care delivery to all patients
• Ensures that all health care services are provided in the most cost effective and efficient manner
• Assists in recruiting, hiring, orienting, monitoring, directing, coaching, and evaluating medical staff.
• Reviews relevant patient complaints and satisfaction surveys and responds as necessary.
• Provides technical advice to the CEO on matters that require medical judgment.
• Provides and arranges after-hours call coverage in coordination with other medical staff ensuring continuity of patient care.
• Provider required to be engaged with all utilization management staff and Director regarding feedback, documentation needs as well as appeals and denial timely provider engagement with payers including but not limited to responsiveness to UM Director, site, staff and payer.
• Oversees, monitors and updates the Facility's medical policies and procedures.
• Develops, monitors and updates admissions criteria Supervises the development, implementation and operation of a quality assurance program as it relates to patient care and participates in quality improvement processes.
• Participates in facilities Safety Committee and Quality Improvement committee to review incident reports, grievances, and complaints to identify trends and develop corrective actions.
• Provides consultation and peer review for all medical staff at the facility. Assists in the development of data, statistics and performance outcomes and measures, and compliance reporting.
• Addresses risk management and patient grievances relating to clinical care.
• Assists the CEO in determining the need and arranging for continuing education opportunities for medical personnel.
• Develops, monitors and updates treatment protocols
• Ensures the adequacy of individual treatment plans (including medication plans) developed with participation of professional staff, including notations of contraindications and precautions
• Participates in treatment team meetings. Upholds personal and professional ethics and values, taking into account the values of the organization and respecting the culture, beliefs and abilities of individuals.
• Must be an effective and articulate communicator. Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
• Must be able to work in collaboration with other health professionals and leaders from other disciplines.
• Interacts with others in a way that gives them confidence in one's motives and representations and those of the organization. Is seen as direct and truthful; keeps confidences, promises and commitments.
• Articulates a vision that inspires others and is able to attract, develop and retain talent.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities and activities may change at any time with or without notice.
• Provides supervision to any NP/PA as required by state regulations
• Provides any other duties required of the medical director by state regulations

SKILLS AND EDUCATION:

• Active, Unrestricted MD or DO in Psychiatry, Addiction Medicine, Family Medicine, or Internal Medicine and licensed or license eligible by the state in which the facility resides.
• Board certification or eligibility in Addiction Medicine, Psychiatry, or a related specialty
• Valid DEA Certification.
• Master's level or above are required to provide an NPI number. Licensed master's level or above are required to provide a CAQH account number. Additionally, the CAQH account must be attested (confirmed) every quarter or 120 days.
• Minimum of 10 years practice and 3-5 years in a leadership position.
• Minimum of 2 years experience in addiction medicine and a residential behavioral healthcare environment .
• Commitment to delivery of high-quality, cost-effective health care.
• Ability to work as a member of a management team.
• A high energy level and the ability to follow projects through to completion. Ability to build consensus and work in a team setting.
• Ability to communicate and work effectively with medical staff, patients, clinical support and administrative staff.
• Proficiency in use of electronic health records. Requires computer and internet skills, including Microsoft Word and Outlook.

WORK ENVIRONMENT:

May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

PHYSICAL DEMANDS:

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected