MEDICAL FRONT OFFICE REPRESENTATIVE- FAMILY PRACTICE CLINIC
Summary
Handles front-office tasks at a family practice clinic: greets patients, checks them in, scans insurance cards, updates electronic health records, and processes payments.
This position is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, collecting payments including upfront estimated patient responsibility, and cross-training as needed to other areas of the organization.