Medical Front Office Specialist (3017)
Summary
Coordinates patient appointments, handles front-desk operations, and manages insurance/billing in a cardiology clinic using EMR systems like E-Clinical Works.
US Heart and Vascular needs a full-time Medical Front Office Specialist to join our team at Willowbrook Cardiovascular Associates in Houston, TX.
Responsibilities:
- Answer phone calls and respond to patient inquiries in a courteous and professional manner.
- Schedule patient appointments in an efficient and timely manner, ensuring optimal utilization of office resources.
- Confirm patient appointments and follow-up as necessary.
- Respond to patient referral requests within 48 hours.
- Enter authorization information into the patient account in the system.
- Print patients' medication lists prior to triage.
- Obtain and accurately enter patient demographic and insurance information into the patient registration system.
- Verify insurance coverage and document benefits information.
- Collect patient payments per office policies.
- Prepare daily deposits for office co-pays collected.
Requirements:
- A minimum of 1 year of reception or medical office experience is required.
- Experience in cardiology is preferred but not required.
- Proficiency with E-Clinical Works or similar Electronic Medical Record (EMR) software.
- Bilingual is preferred but not required.
- Knowledge of medical insurance verification and office billing procedures is preferred but not required.
About Houston, TX:
Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to their appeal. Whether for career growth or culture, Houston has it all.