Medical Lab Technician

Responsibilities:



Patient Communication and Identification

• Follow JHAH policies and established procedures for positive patient identification.

Sample and Tube Requirements

• Know the required blood volume for each test and collect sufficient samples to avoid QNS (Quantity Not Sufficient).
• Identify the correct tube type and transport conditions for all tests, including referral tests.
• Prioritize STAT samples over routine orders.

Pediatric Venipuncture

• Perform blood collection on pediatric patients while maintaining high standards of patient care.
• Demonstrate empathy and compassion toward patients and their relatives.

Finger Stick / Heel Stick

• Safely use lancets and Tenderfoot devices for neonates and infants.
• Select the appropriate puncture site according to established procedures.

Blood Culture Collection

• Follow international aseptic techniques to minimize contamination and avoid repeat testing.

Adverse Reactions

• Assess patients for signs of fear or unease and explain the blood collection procedure to reassure them.
• Check for allergies or sensitivities to materials, including sensitivity to the sight of blood or needles.
• Follow the appropriate procedures in the event of an unexpected adverse reaction.

Laboratory Information System (LIS) and Hospital Information System (HIS)

• Demonstrate proficiency in using LIS and HIS.
• Understand the procedures and workflows required to manage collection area activities accurately and ensure error-free processing.

Non-Blood Sample Processing

• Issue sample containers, release test orders, and accession non-blood samples.

Laboratory Safety

• Strictly follow all safety policies relating to fire safety, infection control, Hazard Communication (HazCom), and Basic Life Support (BLS).
• Identify and properly use all personal protective equipment (PPE) required in the laboratory.

Professional Attitude

• Maintain punctuality at work.
• Comply with the dress code policy.
• Demonstrate enthusiasm and dedication to the job.

Skills

SCHS Registration

• Maintain a valid license and SCHS registration.
• Renew the license and registration on time to prevent expiry during employment.

Mandatory Training

• Complete all JHAH mandatory training and specified LSD-required courses on time, without delay.

Candidate Criteria

• Follow regulations for patient identification using two identifiers.
• Have a minimum of one year of experience in venipuncture and capillary blood collection techniques.
• Demonstrate knowledge of the order of draw and specimen requirements.
• Demonstrate knowledge of specimen labeling, handling, and transportation.
• Demonstrate knowledge of infection prevention, hand hygiene, and sharps safety.
• Demonstrate knowledge of patient communication and procedure explanation.
• Demonstrate patient-centered care, empathy, professionalism, and customer service.
• Be flexible to work rotating shifts, weekends, and holidays, and adapt to operational needs.