Medical Office Associate II, Full Time, Days, AMG Hematology/Oncology, Sparta, NJ
Summary
Handles front and back office tasks in a hematology/oncology clinic: patient check-ins, scheduling, insurance verification, billing support, and record updates while ensuring HIPAA compliance.
Medical Office Associate II (Front Desk Receptionist)
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
Principal Accountabilities: (including but not limited to)
Interviews patients for case histories prior to appointments.
Schedules and coordinates appointments.
Accurately updates and maintains patients' health records.
Verifies insurance coverage and assists the billing department with processing claims.
Communicates test results to patients when directed by physicians or nursing professionals.
Ensures contacting patients regarding appointments, answering billing questions.
Assists patients with re-scheduling appointments and other scheduling issues.
Performs other related duties as assigned.
Work with highest confidentially and abide HIPPA compliance
Required:
High School Diploma or equivalent.
Preferred:
Associates degree in Medical Office Management, Business, or related field.
Proficiency with Microsoft Office suite
Excellent verbal and written communication skills
Individual must be customer and employee focused, must have demonstrated ability to multi-task
Relevant Experience:
3+ years of experience in a medical office environment or relevant area.
2+ years administrative experience
2+ years of experience in data coordination.