Medical Office Associate - Per Diem, Days, AMG Multispecialty - Multiple Locations
Summary
Handles front and back office tasks in a medical practice: patient check-ins, scheduling, insurance verification, billing support, and record updates while maintaining HIPAA compliance.
Medical Office Associate (Front Desk Receptionist)
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
Principal Accountabilities:
Interviews patients for case histories prior to appointments.
Schedules and coordinates appointments.
Accurately updates and maintains patients' health records.
Verifies insurance coverage and assists the billing department with processing claims.
Communicates test results to patients when directed by physicians or nursing professionals.
Ensures contacting patients regarding appointments, answering billing questions.
Assists patients with re-scheduling appointments and other scheduling issues.
Performs other related duties as assigned.
Work with highest confidentially and abide HIPA compliance
Required:
High School Diploma or equivalent.
Preferred:
Associates degree in Medical Office Management, Business, or related field.
3+ year of experience in a medical office environment or relevant area.
2+ years' administrative experience