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Binson's Medical Equipment

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Medical Office Coordinator

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Description

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role: This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.

Schedule: Monday–Friday | 8:30 AM - 5:00 PM

Training: Training will take place at our Center Line, MI headquarters for approx 2-3 months.

What We're Looking For

  • A high school diploma or equivalent.
  • Minimum of 1 year of front desk reception or administrative experience, preferably in a medical or clinical setting.
  • Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
  • Proficiency with basic office software and the ability to quickly learn internal systems.

What You’ll Be Doing

  • Greet patients and visitors upon arrival, check them in and out, and ensure the reception area remains clean, welcoming, and accessible.
  • Distribute, collect, and review patient intake, ensuring all demographic information, medical history, and consent forms are accurately entered into the system.
  • Schedule and confirm patient appointments for initial evaluations, casting/scanning, device fittings, and follow-up adjustments, optimizing the daily schedules for our clinical staff.
  • Collect co-pays, deductibles, and outstanding balances at the time of service, and provide accurate receipts.
  • Answer incoming clinic phone calls and address basic inquiries.
  • Manage incoming prescriptions and physician referrals, create accurate patient charts, and assist in tracking the progress of orthotic and prosthetic orders to ensure timely delivery of care.

Perks & Benefits

  • Competitive pay
  • Full benefits: Medical, Dental, Vision & Life Insurance
  • Paid time off + floating holiday
  • 401(k) Retirement Savings Plan
  • Training and growth opportunities
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