Medical Operations & Engagement Manager

Job title: Medical Operations & Engagement Manager

Division / Business Unit: South Korea, Medical, Vaccines

Location: Seoul, South Korea

About the job

Our Team:

• The Medical Vaccines Team at Sanofi is a high-performing team of medical leaders who are a trusted source of scientific and medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.

Main Responsibilities:

• The Medical Operations & Engagement Manager role owns a medical operations and engagement function across franchises to strengthen operational excellence across vaccine franchises by managing critical process areas such as Post-Marketing Surveillance (PMS) and other study projects, field medical excellence and stakeholder engagement. This role will serve as a key enabler for Vaccines Medical, realizing the full potential for success as a Medical Affairs Team and ensuring compliance, medical excellence and operational continuity. The role impacts on important areas in medical (study) operational, field medical portfolio framework & discipline and also launch excellence aspects.

The main responsibilities of the role include:

Study Management Support

• Serve as the primary in-country contact for all Post-Marketing Surveillance (PMS) programs, with key connectivity and collaboration through to Platform Medical Study Leaders Group
• Monitor PMS study timelines and proactively flag risks of the timely Progress
• Monitor the PMS study tracker covering all active and upcoming studies, deadlines and regulatory submission milestones
• Liaise with Regulatory Affairs to align PMS deliverables with license renewal and variation timelines
• Monitor all PMS activities are conducted in compliance with MFDS guidelines, ICH GCP, and Sanofi SOPs
• In support of study programs more broadly, coordinate with global/regional study teams, CROs, and local investigators to ensure timely study initiation, enrolment, data collection and reporting as required

Field Medical Excellence & Capabilities

• Design and/or implement field medical excellence frameworks with a formalized field medical operating model
• Track and report on field medical activity metrics, identifying gaps and recommending solutions
• Support and collaborate with medical personnel in field engagements

External Stakeholder Engagement Support

• Leadership in and synergy with the current hybrid (office/field) responsibility of Medical Affairs team members, ensuring execution and quality of stakeholder mapping, prioritization & engagement as well as planning and metrics
• Manage the medical congress calendar for South Korea, coordinating Sanofi Vaccines presence and medical engagement activities
• Support medical education initiatives and scientific exchange programs with external stakeholders to enhance scientific engagement and disease awareness

External Stakeholder Engagement Support

• Leadership in and synergy with the current hybrid (office/field) responsibility of Medical Affairs team members, ensuring execution and quality of stakeholder mapping, prioritization & engagement as well as planning and metrics
• Manage the medical congress calendar for South Korea, coordinating Sanofi Vaccines presence and medical engagement activities
• Support medical education initiatives and scientific exchange programs with external stakeholders to enhance scientific engagement and disease awareness.

Medical Operations & Governance

• Serve as GxP ambassador
• Maintain the medical activities calendar and ensure cross-functional visibility of key medical milestones
• Coordinate with the MCO (Multi-Country Organization) team to ensure Korea's medical activities are aligned with regional priorities

Respiratory Portfolio Strategy Coordination:

• Serve as the operational coordinator for integrated respiratory portfolio initiatives across vaccine franchises in South Korea, ensuring alignment across current and future portfolio priorities.
• Support respiratory and infectious disease medical initiatives, including the development of scientific content for congresses, educational programs, and field medical activities.
• Coordinate with global, regional, and local medical teams to ensure consistent and locally relevant scientific communications and medical strategies.
• Coordinate cross-functional alignment meetings between Medical, Commercial, Market Access, and Regulatory teams to support portfolio priorities and strategic objectives.
• Track and report on the implementation of key medical and portfolio initiatives at the country level, providing regular updates to the Country Medical Head and regional stakeholders.

About you

Education/Experience/Certification:

• Bachelor's degree minimum in Life Sciences, Pharmacy, Nursing or a related health sciences field (required)
• Master's degree or PharmD in a relevant discipline (preferred)
• Medical degree (MD) or PhD in a biomedical field (advantageous)
• Minimum 3 years of experience in the pharmaceutical/biotech industry in roles spanning Field Medical, Regulatory Affairs, Clinical Operations or related functions
• Demonstrated experience in regulatory PMS study management in South Korea, with working knowledge of MFDS requirements
• Experience in project management of complex, multi-stakeholder programs
• Prior exposure to vaccines, respiratory or infectious disease therapeutic areas (strongly preferred)
• Experience working in a matrix organization with global/regional teams
• Working knowledge of MFDS PMS regulations and Korean pharmaceutical regulations
• Familiarity with ICH-GCP guidelines and pharmacovigilance requirements
• Understanding of KRPIA code of conduct and medical affairs compliance standards