Medical Receptionist at Growing Practice

Our medical receptionists welcome patients for their appointments, schedule/ reschedule appointments, and assist with taking patient vitals as needed. They are responsible for collecting payment at time of service and also assist in maintaining patient demographic records and financial accounts. We are looking for a highly detailed, customer service driven individual to join our growing practice.

Demonstrate regard for the dignity and respect of all patients, visitors and staff  Welcome all visitors in person; answers telephone promptly  Keep patient appointments on schedule by notifying provider of patient’s arrival as needed  Comfort patients by anticipating concerns and answering questions; Helps patients in distress by responding to emergencies  Obtain revenue by recording and updating financial information at each appointment; record and collect patient balances; update patient accounts  Obtain changes in insurance and provide documentation and consistent communication to billing department  Responsible for office inventory; ordering supplies; verifying receipt of supplies; scheduling equipment service and repairs and maintaining a clean and tidy reception area.  Protects patient rights by maintaining confidentiality of personal and financial information

• Minimum of a high School diploma • 1-2 years in a medical setting • Ability to set priorities and work with minimal supervision • Excellent organization and communication skills • Excellent telephone communication skills: must speak well, clearly and pleasantly while projecting care and helpfulness • Ability to handle stress calmly and be flexible to change • Excellent computer and keyboarding skills • Knowledge of medical insurance • Ability to prioritize workload while being flexible to meet the expectations of daily operations • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines kept confidential according to EEO guidelines.