MEDICAL RECEPTIONIST (Community Family Clinic) Idaho Falls

MEDICAL RECEPTIONIST

Regular Full Time Status: Non-Exempt / Hourly Reports to: Lead Medical Receptionist

Medical, Dental, Vision, 401K, Vacation, Paid Holidays

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Schedule patient appointments
• Check in patients in a positive and friendly manner.
• Ensure that patients do not wait more than 10 to 15 minutes past the scheduled time of appointment.
• Collect insurance information, co-pays, payments toward balances, and payments toward deductibles.
• Write payment receipts for patients.
• Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
• After business hours: log off computers, lock doors, and turn off radio and lights.
• Work as part of a team and exhibit competent and effective communication skills.
• Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho’s client base.
• Ability to multi-task, manage time, meet deadlines, and remain calm and professional under pressure.
• Maintain standards of confidentiality of CC Idaho clients and records
• Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements.
• Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations.