Medical Receptionist
About Doctors of Northcote (DoN)DoN is a community-focused and inclusive GP clinic located in the heart of Melbourne's vibrant inner north. We are proud to provide warm, personalised and comprehensive healthcare to individuals and families across Northcote and the surrounding community. Our practice is build on strong patient relationships, continuity of care, and a genuine commitment to supporting people to live healthier lives. We work closely as a team of experienced GPs, nurses and administrative staff, creating a friendly and supportive environment where both our patients and our people feel valued.What's in it for you!Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial adviceEveryday savings on groceries, retail, utilities and more through the Flare benefits platformSalary packaging options including novated leases for vehicles with running costs includedAccess to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide20% discount on dental services for employees and their familiesDiscounted Medibank private health insurance (hospital & extras cover)Key ResponsibilitiesGreeting patients and welcoming them into our Centre.Collecting & entering patient details into the database.Scheduling appointments (when required).Answering telephone calls & enquiries.Administration support and other ad hoc duties. Our Ideal CandidateTo excel in this role, you'll possess:Exceptional customer service skills with previous customer service experience an advantage.Excellent communication skills including a professional & personable telephone manner.Detail-orientated.Ability to multi-task and prioritise.Knowledge of Pracsoft/Medtech is an advantage.Ability to work as part of a multifaceted team and independently.Neat and professional presentation.Why join the DoN Family?At Doctors of Northcote, we take our work seriously but we also believe the workplace should be enjoyable. We are a friendly and supportive team that values collaboration, a good sense of humour and taking the time to connect with one another. As part of our team, you can look forward to: Weekly coffee runs, courtesy of the clinic BBQs on our lovely balcony (when the weather allows)Team outings and team building events A welcoming and inclusive team environmentWorking in a vibrant inner-north neighbourhood surrounded by independent cafes, local retailers, small businesses and all the op shopping you needThe opportunity to build meaningful relationships with patients and become a valued part of the Northcote community.Working alongside experienced GPs and nurses who are committed to high-quality care.Support for professional development and ongoing career growth.Ready to join our team? If you are an enthusiastic nurse who is interested preventative care and building strong patient relationships, we would love to hear from you!