Medical Receptionist I - Bridgeview

Medical Receptionist - Bridgeview Clinic

Women’s Healthcare Associates, LLC

Portland, Oregon

Job Description:

Resonate with Real Connection? Ready to Make a Rewarding Impact on Your Community? Let’s Talk!

At WHA, our patients are our people. Together, we're a team passionate about humanizing healthcare. We envision a world where every person has access to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

We’re Oregon’s largest independent women’s health group—and we’re 100% clinician-led.

Across 12 clinic locations and six hospitals in the Portland metro region, we care for more than 50,000 wonderful people each year through every stage of life.

Your Role:

Every patient experience begins with a welcome. We're hiring a Medical Receptionist to be the first friendly face patients see and the reassuring voice they hear when they call Every patient experience begins with a welcome. Whether you're helping someone check in for a routine visit or supporting a patient through a more vulnerable moment, you'll help create an experience built on kindness, respect, and compassion.

Our Medical Receptionists are the first point of contact for our new patients and the familiar voice to our current patients. Some have families to take care of, others have made, or may face, brave choices. We're here for all of them. And we'd love to welcome you!

What We Offer:

Work-Life Balance

• Paid Time off
• Paid Holidays
• Employer Paid Parental Leave

Flexibility with Security*

• We do our best to meet you where you are in terms of schedule; e.g., Consistent schedule, Saturday and early morning/evening opportunities,
• Hourly rate depending on experience and other helpful skills (e.g. bilingualism)
• *This is a 40 hr/week position, Monday-Friday, with some evenings and weekends required.

Professional Growth + Support

• Opportunities to grow and develop personally and professionally through employee resource groups
• Employee Assistance Program
• Comprehensive onboarding and onsite mentorship by designated preceptor, plus anytime access to the central training team
• Annual education budget (and the schedule flexibility to use it!)
• Incentives to take on more responsibility (such as preceptorship)

Essential Job Functions

Some of What You’ll Do Here:

• Greet patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
• Check-in patients, answer incoming telephone calls; manage other front desk operations when appropriate.
• Records and collects co-pays, deposits, and account payment and prints receipts.
• Notifies clinical or other appropriate WHA staff of patient's arrival.
• Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
• Scans and updates insurance information into patient's account.
• Examine patient's electronic medical record and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient accounts according to WHA guidelines. Collect the necessary information when patient arrives for their appointment.
• Ensure reception area and waiting room are clean and neat.