Medical Receptionist

Join our friendly team in Buderim Private Hospital as a full-time Medical Receptionist. This role operates from Monday to Friday, with shifts between the hours of 6.30am-9.00pm. Overtime shifts on Saturdays and Sundays are also available.

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, DVA, hospital billing and private health fund billings.
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:

✅ Previous experience in the medical industry, knowledge of medical imaging and/ or private insurers and Medicare billing would be highly advantageous.

✅ Clear verbal and written communication skills.

✅ Experience with interventional bookings and procedures.

✅ Ability to work in a fast-paced environment, the clinic services both the Hospital and Emergency Department.

✅ Strong organisational abilities to manage appointments and patient flow.

✅ Relevant reception experience.

✅ Confidence working across multiple screens and systems.

What we can offer you:

🌱 Wellbeing benefits

• Fitness passport, including full gym access and a range of classes
• Supportive management that values your well-being

📚 Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network
• Opportunity for position growth – gain more responsibilities with experience

🏠 Workplace Experience

• Collaborative and inclusive team
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

💵 Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care? Click apply now.

All applicants are required to upload a resume and cover letter.