Medical Receptionist

About the role
Lumus Imaging has an opportunity for a patient-focused Medical Receptionist to join our Bribie Island and Bongaree clinics on a permanent, full-time basis.
38 hour week with varying shifts between 7.30am-5.30pm Monday to Friday. There may be a requirement to travel to other clinics including Narangba, Burpengary and Caboolture.
This is a front-of-house role within a busy diagnostic imaging environment, offering stable weekday hours and the chance to be part of a supportive healthcare team.
This position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and takes pride in delivering a positive patient experience.
Comprehensive training will be provided, making this role suitable for candidates with or without prior healthcare experience.
Key responsibilities

Welcoming patients and providing a professional and compassionate first impression
Managing patient bookings, referrals, and enquiries (in person and via phone)
Accurate data entry and maintenance of patient records
Processing Medicare, billing, and payment transactions
Supporting the smooth day-to-day operation of the clinic

About you

Experience in a healthcare or medical reception role is desirable but not essential
Strong communication and customer service skills
High attention to detail and strong organisational abilities
Confidence using computers and administrative systems
A team-focused attitude with a genuine commitment to patient care

Why join Lumus Imaging

Full-time role with consistent Monday to Friday hours
Supportive, welcoming team environment
Structured training and onboarding provided
Opportunity to build a long-term career within a national healthcare organisation.