Medical Receptionist
Why you'll love this role
Full-time stability with one of Australia's leading diagnostic imaging providers, with locations across the country
Shifts that work for you. A mix of morning and evening shifts with no night work, giving you a predictable routine and time for life outside work
Easy to get to. A convenient Kogarah location close to public transport, ideal if you live in the St George area.
A team that has your back. Work alongside experienced radiographers, sonographers, radiologists and support staff who value what you bring to the patient experience
Hospital-based variety. Support both outpatients and hospital inpatients in a fast-paced setting with advanced imaging technology
Ongoing training and development. Build your skills in medical administration with structured support and career pathways across our national network
About the role
As the first point of contact for patients, referrers and hospital staff, you'll keep the department running smoothly and make every visit feel welcoming. Your day will include:
Welcoming patients and managing arrivals with warmth and efficiency
Scheduling and confirming appointments across multiple imaging modalities
Coordinating inpatient bookings with hospital wards and clinical teams
Processing Medicare, DVA, private and hospital billing accurately
Handling phone and email enquiries from patients, referrers and hospital departments
Maintaining accurate patient records and supporting smooth patient flow
Working closely with clinical staff to keep each shift running seamlessly
About you
Previous experience in reception or customer service. Medical, hospital or radiology experience is a bonus, but not essential
A warm, calm and professional manner, especially with patients who may be anxious or unwell
Strong attention to detail and confidence with computer systems
The ability to stay organised and composed in a fast-paced environment
Availability to work a rotating roster of morning and evening shifts
Great communication skills and a genuine team-player attitude