Medical Receptionist

Merced Heart Associates is seeking a professional, detail-oriented Front Desk Receptionist with a Medical Assistant certification to join our team. The ideal candidate will bring prior experience in a medical office setting, excellent organizational and communication skills, and a strong commitment to patient care. Bilingual abilities in Spanish or Punjabi are a plus but not required.

Key Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Schedule appointments and manage the office calendar.
• Verify insurance information and process patient check-ins and check-outs.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Collect co-pays and balance payments.
• Maintain patient records and ensure all documentation is accurate and up-to-date.
• Assist with general administrative and clinical support tasks as needed.

Qualifications

• Certification Required: Medical Assistant certification.
• Experience Required: Minimum 1 year of experience as a receptionist or medical assistant in a healthcare environment.
• Proficiency in using electronic health record (EHR) systems and Microsoft Office Suite.
• Excellent interpersonal and customer service skills.
• Strong attention to detail and ability to multitask in a fast-paced setting.
• Language Skills: Spanish or Punjabi speaking is a plus.

Why Join Us?

Merced Heart Associates offers a supportive work environment and opportunities for growth. As part of our team, you’ll play a critical role in ensuring exceptional care for our patients.

We provide:

• Competitive pay
• Full medical and dental benefits package
• Retirement plan
• Professional development opportunities