Medical Receptionist – Pain & Spine Center
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Description
Medical Receptionist – Pain & Spine Center
Company: Southwoods Health
Location: Boardman, Ohio
Schedule: Full-Time (40 hours/week) | Monday – Friday, 7:30 AM – 4:00 PM
Location: Boardman, Ohio
Schedule: Full-Time (40 hours/week) | Monday – Friday, 7:30 AM – 4:00 PM
About the Role
Southwoods Health is seeking a patient-focused Medical Receptionist for our Pain & Spine Center in Boardman. This role serves as the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience from the moment they walk through our doors.
What You’ll Do (Key Responsibilities)
- Patient Access: Manage the patient registration, check-in, and check-out processes efficiently.
- Financial Verification: Collect co-pays, verify insurance eligibility, and update demographic information.
- Care Scheduling: Coordinate follow-up appointments and provide clear post-visit instructions to patients.
- Communication Link: Perform telephone triage, route incoming calls, and accurately facilitate provider instructions.
- Clinical Collaboration: Work closely with clinical staff to ensure a seamless, timely patient flow throughout the day.
What You’ll Need (Qualifications)
- Experience: Prior medical receptionist or healthcare front-office experience is preferred.
- Technical Skills: Proficiency in Microsoft Office applications and a strong familiarity with basic medical terminology.
- Professional Traits: Exceptional customer service skills, high attention to detail, and a polished, empathetic demeanor.
- Aptitude: Strong problem-solving skills coupled with a cooperative, team-oriented attitude.
Why Join Us?
At Southwoods, it’s not just about the treatment, but how you’re treated. Join an award-winning team that prioritizes quality care, patient satisfaction, and professional integrity.
Ready to make a difference? Apply today! #SWH
Submit your application online via Southwoods Health Careers at www.southwoodshealth.com.
Submit your application online via Southwoods Health Careers at www.southwoodshealth.com.