Medical Receptionist Saratoga

This position is primarily responsible for patient support by checking in and checking out patients, collecting patient balances, updating practice system, answering calls and directing callers to appropriate personnel, and other administrative and clerical work as assigned.

Responsibilities include the following. Other duties may be assigned:

1. Welcomes and greets all patients and visitors, in person or over the phone.
2. Cancel any patient appointments from the automated appointment reminder calls if the patient chose the option to cancel their appointment.
3. Have the patient sign and complete forms (new patients, consent forms, financial forms, etc.)
4. Call no-show patients.
5. Hand out proper medication/disease education requested by the provider.
6. Sign-in any visitors (non-patient visitors).
7. Verify and change patient’s insurance.
8. Collect copayment and any balance due.
9. Scan and index documents/forms into patient charts.
10. Balance daily batch (money).
11. Scan in fee-tickets.
12. Scan in financial policy forms.
13. Collect the no-show fee, if necessary, and reschedule patients.
14. Print out orders/scripts placed by the provider.
15. Have the physicians sign for samples.
16. Trains new employees for front end.
17. Medical records.
18. Performs other clerical duties as assigned.