Medical Receptionist / Front Desk Coordinator

Pain Institute of Georgia – Macon, GA
Full-Time | On-site

Join Our Team and Make a Difference

The Pain Institute of Georgia is seeking a dependable, patient-focused Medical Receptionist / Front Desk Coordinator to support our Macon clinic during our transition to eClinicalWorks (ECW).

We are looking for candidates who are organized, compassionate, and experienced in a fast-paced medical environment. ECW experience is strongly preferred, and pain management experience is a plus.

This position involves a high volume of appointment scheduling and document scanning, so candidates should be comfortable managing multiple scheduling requests, maintaining accurate records, and handling a large volume of documents throughout the day.

Key Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Manage a high volume of appointment scheduling, including scheduling, rescheduling, and coordinating patient appointments
• Manage provider calendars using eClinicalWorks
• Scan, upload, and organize a high volume of patient documents into the appropriate electronic medical records
• Verify insurance, collect co-pays, and maintain accurate patient records
• Answer phones, route calls, and respond to patient inquiries
• Coordinate with clinical staff to ensure smooth daily operations
• Maintain confidentiality and HIPAA compliance at all times

Apply Today

If you are a reliable medical front office professional who is comfortable with high-volume scheduling and document scanning and ready to contribute to a growing pain management practice, we encourage you to apply now.

Pain Institute of Georgia is an equal opportunity employer.