MEDICAL RECORDS CLERK-1511

Essential Values-Based, Leadership and Management Competencies:

Demonstrates competencies in line with the five core values that are the foundation of all activities performed by employees in order to achieve the Mission of Artesia General Hospital

• Servant Leadership: Demonstrates competence in serving others and prioritizing their needs.
• Excellence: Demonstrates competence in striving for the highest quality in all aspects of work.
• Respect: Demonstrates competence in respecting others and valuing their contributions.
• Virtuousness: Demonstrates competence in maintaining high ethical standards and integrity.
• Innovation: Demonstrates competence in embracing new ideas and technologies to improve healthcare.
• Community: Demonstrates competence in fostering a sense of community and collaboration.
• Education: Demonstrates competence in promoting continuous learning and development.

ESSENTIAL FUNCTIONS:

• • Receive and process patient records following discharge.
  • In an expedient, efficient manner, goes to the various units, picks up the prior day’s discharges, and deposits the records into respective HIM processing areas.
  • Ensures all prior day discharges have been received and retrieves any missing paperwork.
  • Accurately analyzes the incomplete record to ensure compliance with regulatory standards and Medical Staff Bylaws, Rules & Regulations following discharge.
  • Consistently meets performance expectations record analysis.
  • Adding/resolving deficiencies within the computer system accurately.
  • Retrieving records that are in retention storage.
  • Maintenance of the Master Patient Index.
  • Meets established deadlines.
  • Preps and scan paper patient information into electronic health record in a timely, efficient, accurate manner in order to facilitate timely coding.
  • Participates in Performance Improvement and Quality Control Activities by data gathering, validation of data, and/or preparing accurate reports in a timely fashion, meeting deadlines.
  • Consistently demonstrates behavior that reflects working as a team is more important than self-interest.
  • Displays initiative to see processes through to completion and offers assistance without being asked.
  • Responds to requests for patient information in a timely manner.
  • Demonstrates courteous and positive behaviors (i.e. smile, pleasant tone, good eye contact).
  • Assist with other clerical duties within the department as assigned by Director.
  • Assist physicians with incomplete record process.
  • Releases patient information following all rules and regulations.
  • Documents ROI into electronic record that do not pertain treatment, payment, or healthcare operations.
  • Scan all confirmations of continuity of care requests into patients medical record.

ADDITIONAL RESPONSIBILITIES:

• • Performs other duties as assigned.

KNOWLEDGE/SKILL/ABILITIES:

• • Basic computer knowledge
  • Able to handle interruptions

AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety: Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS:

• Education – High school diploma or equivalent.
• Work Experience – Basic office skills, excellent customer service skills; prior medical record experience preferred.
• Training – Willingness to learn.
• License/Certification - None

ENVIROMENTAL CONDITIONS: Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.

PHYSICAL REQUIREMENTS: Physical Demand Analysis attached.