freehire launches on Product Hunt on 26 August.

Follow →

Tower Saint John's Imaging

Discussion

Medical Records Coordinator

Open 32d

Full-time | Hybrid


Job Overview


We are seeking a detail-oriented and organized Medical Records Coordinator to support our healthcare team by managing patient records and ensuring the accuracy and confidentiality of medical documentation. The ideal candidate will possess proficiency with electronic health record (EHR) systems and experience in a medical office environment. This role is vital in maintaining seamless administrative operations and facilitating efficient patient care delivery. The successful applicant will demonstrate excellent communication skills, attention to detail, and a commitment to maintaining compliance with healthcare regulations.


Duties


• Organize, file, and maintain accurate patient medical records in accordance with HIPAA, CPI, Red Flag, and other privacy laws and institutional policies.

• Retrieve and update patient information across multiple electronic health record and imaging platforms efficiently and accurately.

• Ensure all medical documentation complies with legal, regulatory, and organizational standards.

•Assists with quality and compliance initiatives, including MIPS (Merit-based Incentive Payment System) reporting support

• Track CD, image transfer, and report requests through organized logs and verify daily exam transmission to PACS.

• Prepare and process medical information releases and subpoenas.

• Verify the completeness and accuracy of medical records before filing or sharing information.

• Monitor complaints from MD offices and flag recurring issues.

• Support data entry tasks related to patient demographics, insurance details, and clinical notes.

• Maintain confidentiality of sensitive information at all times while facilitating smooth administrative workflows.

• Collaborate with clinical, IT, administrative, and compliance teams to ensure timely updates and proper management of medical records.


Core Job Duties

  • Communicates effectively and professionally with all internal and external contacts.
  • Produces clear, accurate, and grammatically correct written and verbal communication.
  • Maintains up-to-date knowledge of company policies and procedures.
  • Follows all safety protocols, including timely injury and incident reporting.
  • Adheres to conduct, appearance, attendance, and behavioral standards.
  • Manages time effectively to meet daily objectives.
  • Supports special projects and ad-hoc tasks related to data integrity, compliance, or patient access.
  • Participates in workflow reviews and suggests process improvements.
  • Cross-trains in receptionist phone duties.
  • Performs other duties as assigned.


Other Duties

  • Attends meetings and/or training seminars as requested.
  • Other duties as assigned.
Show