Medical Records Tech

This position is responsible for processing, retrieving, releasing and managing/scanning patient health information.

• Full-Time/Benefits Eligible
• Monday - Friday - 8 hours per day
• Columbus, OH (hybrid role)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Retrieving and processing incoming faxes in the fax inbox
• Retrieving and processing incoming mail
• Scanning and indexing patient documents into the patient’s electronic health record (EHR)
• Assigning release of information (ROI) requests to members of the team accurately and appropriately
• Retrieving patient information and releasing it via fax, mail, or in person to patients or non-billable entities upon receiving a valid request.
• Retrieving patient information and releasing it to our copy service for billable accounts upon receiving a valid request.
• Answering, tracking, and making calls to COPCP offices, patients, our copy service, and third parties regarding releases and patient portal issues.
• Creating PDFs of medical records for reference upon request.
• Entering data into the patient’s EHR record accurately.
• Keeping excel logs of needed data.
• Reaching and maintaining productivity goals set forth by management.
• Maintaining, protecting, and distributing PHI according to federal and state regulations.
• Other duties as set forth by management.

Education, Licensures & Certifications

• High school diploma or equivalent.

Knowledge, Skills & Abilities

• Knowledge of medical terminology and experience in a hospital or medical office setting is preferred.
• Skills and Abilities include
  • Strong computer skills
  • Excellent telephone etiquette
  • Excellent customer service
  • Basic word and excel knowledge
  • Work well with others
  • Multi-tasking
  • Self-Starter
  • Well organized
  • Attention to detail