Medical Records Technician (Release of Information)

This position serves as a Medical Record Technician (MRT) in the Release of Information Section and is under the supervision of the Assistant Chief, Health Information Management. The occupation involves technical work concerned with processing and maintenance of medical records.

Duties include, but are not limited to: Abstracts and processes medical release of information requests that pertain to the Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act. Processes requests for information from patients' medical records for release to appropriate facility, agency, or physician. Screens and follows through on all incoming telephone calls from attorneys and insurance representatives regarding legal cases and requests under the Privacy Act, referring only problem cases to supervisor. Review paper and computerized medical records to identify material to be photocopied/printed/written to electronic media and released. Reviews information to be released for completeness, signatures, etc., by reading material and checking request for release of information, ensuring that information being released is limited to material requested and conforms to VA directives and policies. Completes and processes routine releases of information to other VA and Federal Agencies and, when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives. Other duties as assigned. Work Schedule: Monday - Friday; 7:30 AM - 4:00 PM OR 8:00 AM - 4:00 PM Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 92851-0, 92852-0, 92853-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.