Medical representative - Alexandria

The Retail Sales Representative is responsible for driving product availability, visibility, and sell-out across pharmacies and retail drug outlets within an assigned territory. The role builds and maintains strong relationships with pharmacists and retail partners, executes commercial and promotional plans, and ensures compliance with pharmaceutical industry regulations and company promotional codes of practice.

• Visit an assigned list of pharmacies and retail outlets on a planned journey cycle to promote the company's OTC/consumer healthcare portfolio.
• Build and sustain strong professional relationships with pharmacists, pharmacy owners, and key retail decision-makers.
• Achieve monthly, quarterly, and annual Forecast (sell-in and sell-out) for the assigned territory.
• Ensure optimal product availability, shelf visibility, and merchandising standards in line with brand guidelines.
• Execute in-store promotional activities, product launches, and pharmacist detailing/training sessions.
• Monitor competitor activity, pricing, and market trends, and report insights to the Sales Manager.
• Track stock levels, manage orders, and coordinate with distributors to prevent stock-outs or overstocking.
• Maintain accurate call records, customer data, and sales reports using CRM/reporting tools.
• Handle customer queries, complaints, and product feedback professionally and escalate when required.
• Strictly comply with company promotional policies, code of ethics, and local pharmaceutical marketing regulations (e.g., Egyptian Drug Authority / EDA requirements).

Required Qualifications & Experience

• Bachelor's degree in Pharmacy or Science a related field.
• 0–2 years of experience in sales, preferably in pharmaceutical, FMCG, or retail/consumer healthcare.
• Fresh graduates with strong communication and commercial drive are welcome to apply.
• Good command of English (spoken and written); Arabic fluency required.
• Proficiency in MS Office; familiarity with CRM systems is a plus.

Core Competencies & Skills

• Strong interpersonal and relationship-building skills.
• Persuasive communication and negotiation ability.
• Target-driven with strong ownership of results.
• Territory and time management / journey planning.
• Resilience, adaptability, and self-motivation for field work.
• High integrity and commitment to ethical selling practices.