Medical Secretary (Oncology/Hematology)

We are seeking a full-time Medical Secretary to join our dedicated office team!

THIS POSITION IS FULL TIME.

NO WEEKENDS, EVENINGS or HOLIDAYS!

What you will be doing...

As a Medical Secretary, you will be responsible for providing administrative support to healthcare professionals, ensuring smooth operations within our medical facility. The ideal candidate will have excellent organizational skills, be detail-oriented, and possess strong interpersonal abilities.

• Provide back office secretarial support and services related to routine business, administrative, and patient care.
• Answer multi-line phones promptly and courteously; screen and route calls, providing necessary information while assisting patients and other callers with all requests.
• Manage and route calls to appropriate clinical team members following policy, including completing nurse triage forms.
• Answer questions and relay information directly or on the telephone within the limits of knowledge and medical practice policy.
• Generate Encounter Forms using the computerized appointment schedules.
• Responsible for scheduling office appointments, referrals, and tests (i.e. CT scans, blood transfusions, x-rays, lab tests, etc.) for patients over the phone in a timely and accurate manner per physician orders.
• Ensure complete, confidential, accurate, and timely communication of patient information.
• Work with an awesome and tight-knit medical team.

What we look for...

• Someone who is patient-focused and driven
• Team players who can multi-task and have excellent communication skills
• Someone who desires to work in an office with a strong team
• Someone who uses discretion & good judgment
• Someone who want to work in a fast-paced, demanding environment