Medical secretary
Priory Lichfield Road is seeking a Medical Secretary to join the team on a part-time basis, 22.5 hours per week
Based in Walsall, West Midlands, the service is a modern rehabilitation centre providing level 1 and 2 care for males and females with severe, complex and enduring mental health needs. The site benefits from excellent transport links, including nearby rail and bus connections, a short drive from the M6, and easy access to Walsall town centre.
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
- To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
- Provide exceptional customer service to our patients, ensuring a positive customer experience.
- You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
You can find additional information in the attached job description.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
Requirements:
Requirements:
- GCSEs (or equivalent) in Maths and English
- Good IT skills, including Microsoft Office and payroll software
- Strong administrative, record-keeping, and organisational skills
- Excellent time management with ability to prioritise and meet deadlines
- Strong numerical ability and close attention to detail
- Ability to work independently and manage a varied workload
- Experience in a standalone role (essential)
- Roster management experience (desirable)
For more information about the role, you can email ClaireGarfield@priorygroup.com
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.