Medical Support Assistant

Join the Indian Health Services as a Medical Support Assistant with the Great Plains Area Regional Drug Dependency Unit in Winnebago, NE. Provide reception and administrative support, assist patients and staff with intake and services, maintain patient records, and assist with patient eligibility and available resources. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Provides front desk, administrative, and clerical support for the drug dependency unit, including answering telephone calls, receiving visitors, assisting patients and staff, and providing required forms and information. Performs patient intake activities and enters and updates patient information in an electronic medical records system. Maintains patient records, forms, reports, and confidential medical information. Assists patients and families in identifying available community and healthcare resources and determining eligibility for alternative resources. Observe, document, and report patient activities, and assist with maintaining patient accountability. Performs administrative duties related to third-party billing, patient eligibility, reports, supplies, and other support activities for the drug dependency unit. Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)

Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.