Medical Support Assistant

About the Position: This position is located at Naval Medical Center Portsmouth in Portsmouth, Virginia within the Directorate of Mental Health Substance Abuse. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

As Unit receptionist, greet patients, provide instructions to patients on test preparation, and procedural requirements; arrange appointments; and gather preliminary information for medical records.

Conduct records management procedures to assemble patients’ charts, record providers’ orders, enter and retrieve x-rays, laboratory reports and patient data.

Use automated and/or manual records system to extract medical information, generate follow-up and/or aftercare instructions, inpatient admissions and discharge and/or transfer information.

Prepare reports based on the requirements specified by supervisor or standard procedures, and the intended use of the data or report to respond to data calls.