MEDICAL SUPPORT ASSISTANT/OA

About the Position: This position is located at Oak Harbor, Washington. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes. This is a Direct Hire Solicitation.

Perform receptionist and clerical functions in an ambulatory clinic, including data entry, appointment scheduling, and coordination with specialty services.

Complete patient order forms, lab requests, and other administrative documentation.

Communicate appointment delays and resolve routine administrative concerns.

Support in-processing and out-processing of outpatients, families, and caregivers.

Respond to emergency calls, follow communication protocols, and operate emergency systems.

Relay essential information to emergency medical personnel and communicate clearly during emergency operations.