MEDICAL SUPPORT ASSISTANT (OA)

About the Position: Serves as a Medical Support Assistant (Office Automation) for an overseas Medical Treatment Facility (MTF). The position is responsible for a wide range of clerical duties, including managing patient appointments and records, receiving and directing patients and visitors, maintaining compliance with regulations, coordinating emergency responses, and using various automated systems to ensure smooth clinic operations. This is a Direct Hire Solicitation

Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting.

Enter, manipulate and/or retrieve information and data from automated various systems.

Receive patients and visitors as the initial point of contact, in person or telephonically.

Monitor and manage the Army Medicine Secure Messaging System (AMSMS) at the clinic/practice level.

Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Perform clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.

Respond to emergency calls and notifies emergency medical personnel.