MEDICAL SUPPORT ASSISTANT (OA)

About the Position: This position is located at Madigan Army Medical Center, Washington.This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Prepares routine correspondence, progress reports, medical statements, and statistical reports.

Perform receptionist and clerical functions in a medical clinic, including data entry, appointment scheduling, and coordination with specialty services.

Enters, updates, and retrieves information from electronic health records and other automated systems.

Maintains clinic appointment schedules and coordinates patient flow.

Manages secure messaging, routes calls, relays messages, and escalates urgent issues.

Verifies patient eligibility and provides information on clinic and hospital policies and procedures.