Medical Support Assistant (OA)

About the Position: Serve as Medical Support Assistant (Office Automation) at the Naval Health Clinic Annapolis located in Annapolis, Maryland. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Perform full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory clinic setting.

Receive patients and visitors as the initial point of contact, either in person or telephonically.

Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.

Maintain and monitor patient appointment schedules for the clinic/practice.

Refer urgent messages and patient results for immediate actions.