Medical Support Assistant (Office Automation)

About the Position: This Medical Support Assistant (Office Automation) GS-0679-05 position is located at Walter Reed National Military Medical Center - Director for Medicine. Outpatient clinic: M-F 0730-1600. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF.

Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.

Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.

Receives patients and visitors as the initial point of contact, in person or telephonically.

Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.