Medical Support Assistant (Office Automation)
About the Position: This position is located at 88th Medical Group, Wright-Patterson Air Force Base, Ohio. This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes.
Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
Complete request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.
Maintain and monitor patient appointment or admission schedules.
Receive patients and visitors as the initial point of contact, in person or telephonically.
Refer urgent messages and patient results for immediate action.
Monitor and communicate delays in scheduled care to the appropriate staff and patients.
Maintain patients' records, both electronic and paper.