Medical Support Assistant (Office Automation)

About the Position: The position is located at Cherry Point Medical Treatment Facility, under the Directorate of Medicine-Family Medicine, scheduling appointments, interviewing patients to obtain reason for appointment, maintaining customer service. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting.

Enter, manipulate, and/or retrieve information and data from automated systems as appropriate to the area assigned.

Receive patients and visitors as the initial point of contact, in person or telephonically.

Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.

Respond to emergency calls and notifies emergency medical personnel.