Medical Support Assistant (Office Automation)
About the Position: Serve as a Medical Support Assistant (Office Automation) with the Department of War at Womack Army Medical Center at Fort Bragg, NC. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
Schedule, coordinate, and maintain patient appointments within a healthcare setting.
Receive patients and visitors and provide administrative assistance regarding clinic services, procedures, and appointments.
Enter, retrieve, update, and verify patient information using electronic health records and other automated healthcare systems.
Maintain patient medical records and ensure required documentation and forms are accurate and complete.
Receive and route telephone calls, secure messages, patient inquiries, and information requiring attention by healthcare staff.
Coordinate patient appointments, referrals, and other administrative requirements with healthcare providers and specialty clinics.
Perform administrative and clerical support associated with patient in-processing, care, and out-processing.