Medical Support Assistant (Office Automation)
About the Position: This position is in the Directorate of Surgery at the Winn Army Community Hospital located at Fort Stewart, Georgia. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation.
Receive patients and visitors as the initial point of contact, in person or telephonically.
Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, and staff.
Schedule appropriate patient appointments. Coordinate or schedule patient appointments with other clinics or specialties.
Enter, manipulate and retrieve information and data from automated systems.
Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
Maintain patients' records, both electronic and paper, according to regulation.