Medical Support Assistant (Office Automation)

About the Position: This position is located at the Naval Medical Center San Diego, CA within the Directorate of Surgery, Neurosurgery Department. This is a Direct Hire Solicitation

Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the medical treatment facility.

Receive patients and visitors as the initial point of contact, in person or telephonically.

Maintain and monitor patient appointment or admission schedules for the assigned area.

Maintain all patients' records according to regulations, ensuring each entry contains proper patient and health care provider identification.

Resolve complaints of a local administrative nature and refer other complaints to the appropriate authorities.