Medical Support Assistant (Office Automation)

About the Position: Serves as a Medical Support Assistant (Office Automation) for a Medical Treatment Facility (MTF), performing the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting. This is a Direct Hire Solicitation

Receive patients and visitors as the initial point of contact, in person or telephonically.

Maintain and monitor patient appointment schedules for the clinic/practice.

Schedule appropriate patient appointments.

Coordinate and/or schedule patient appointments with other clinics or specialties.

Ensure the patient completes all necessary forms prior to being seen by the provider.

Perform Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patients’ record.

Assess patients' administrative needs and provide guidance or assistance in resolving patient concerns.

Provides clear and concise information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, and staff.