Medical Switchboard Operator

Open 56d

Direct all calls via a switch board (desk top software)
Handle multiple lines ringing at once and successfully direct each call without loosing any (both in Spanish and English)
Page over head to all departments
Monitor all Q lines
Storage room inventory and ordering supplies
Assist with Recalls for procedures (sending out letters)
Creating patient packets for the ov schedulers
Process incoming and outgoing mail
Process return mail
Assist with processing incoming records for patient appointments
Portal management
Meter readings
Process Operator voicemail during lunch break
Order toners and maintain log
Will get voicemail during lunch break (12-1) and will have to listen and direct those messages
Other duties as needed.

• At least 1 year switchboard/operator experience

• Some medical knowledge

• Bilingual REQUIRED

• MUST be Courteous

• Easy going – no attitude!

• Approachable

• Team player

• MUST think outside the box- proactive

• Multi-task is a MUST!

• Hard worker

• Tolerate to angry patients

• Has to be able to “calm” them down

• MUST be on time – phones are on at 8am

• MUST not be someone who calls out

Hours for this Position:

• Monday-Friday 7:45 am-5:00pm

Advantages of this Opportunity:

• Competitive salary $12.00 $12.50 per hr

• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO

• Growth potential

• Fun and positive work environment

See also