Medium Enterprise Account Manager
Join us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose
The medium enterprise accounts manager role at Vodafone Egypt is mainly to drive sales growth and expand Vodafone’s market share across assigned regional territories, within Vodafone Business / enterprise accounts while meeting customer excellence standards. The medium enterprise accounts manager is responsible for ensuring that SME/SOHO account management channel is meeting customer excellence standards while creating a visible step change versus our competition to gain market share.
Job profile
- Managing a group of accounts to work on achieving net adds, voice points, solution and accounts targets
- Growing revenue by selling Vodafone’s telecom and digital solutions
- Building strong client relationships with business customers and key stakeholders
- Identifying new business opportunities and winning new accounts
- Coordinating with internal teams like marketing, activation, IT, and operations to execute projects smoothly
- Ensuring customer excellence and handling by resolving issues quickly and improving customer satisfaction/NPS
- Monitoring performance and reporting on sales progress, account health, and market opportunities
- Ensuring the quality of sales
Competencies and qualifications
- Experience in telecom and technology industries
- Sales/account management experience
- Negotiation and communication skills
- Commercial awareness
- Full awareness of Vodafone Business digital solutions
- Strong stakeholder management and reporting skills
- Reporting, time management and presentation skills
- Results oriented, self-disciplined and organized
- Spoken and written English language
- Having minimum 1 year of sales experience
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.
Together we can.