MedTech Quality Assurance and Training Officer (Makati) | Onsite
Posted
Summary
An onsite Quality Assurance and Training Officer for a clinical laboratory in Makati, implementing the lab QMS in line with ISO 15189 and DOH standards, leading internal audits and CAPA, and delivering staff training and competency assessments. Monday–Friday, 8am–5pm schedule.
About the job: Quality Assurance and Training Officer (Makati) | Onsite
Work Setup: Onsite (Makati)
Work Schedule: Monday to Friday (8am-5pm)
Responsibilities:
- Implement and monitor the Laboratory QMS in compliance with ISO 15189, DOH LTO, and other relevant standards.
- Lead internal audits, manage CAPA (Corrective and Preventive Actions), and support accreditation readiness (ISO/JCI).
- Develop and deliver training programs and competency assessments for laboratory staff.
- Coordinate EQA/PT programs and track performance and corrective actions.
- Support incident investigations and risk management activities to ensure continuous improvement.
- Prepare and submit QA dashboards, reports, and audit summaries to management.
Qualifications:
Education:
- Licensed Medical Technologist (PRC)
Experience/Knowledge:
- 3 to 5 years of experience in a clinical laboratory, with at least 2 years in QA, compliance, or training.
- Strong understanding of ISO 15189, DOH, and JCI requirements. Skills:
- Skilled in audit management, document control, and staff development.
- Excellent analytical, communication, and documentation skills.
- Certifications in ISO 15189 Internal Auditing, Quality Management, or Training are an advantage.
- Excellent communication, presentation, and interpersonal skills
- Proficient in Microsoft Office and basic reporting tools
Traits:
- Empathetic, professional, proactive, and results-oriented
- Calm under pressure and able to manage fast-paced clinical environments
- Passionate about service excellence, continuous improvement, and cross-functional collaboration