Meeting & Events Coordinator, Riverbend

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Location: Kohler, WIOpportunityThe Meeting & Events Coordinator plays a pivotal role in supporting the Meetings and Events Manager in delivering flawlessly executed, high-touch meetings, experiences, and gatherings within a luxury hospitality environment. This position blends exceptional administrative precision with intuitive event coordination, ensuring every experience reflects Riverbend's elevated service standards. The coordinator collaborates closely with the Events manager, elite vendor partners, and internal teams to ensure each event is orchestrated with sophistication, efficiency, and impeccable attention to detail for the betterment of our members and guests.SPECIFIC RESPONSIBILITIESGuest Focus: Provide polished on-site support, including guest reception, registration oversight, room readiness checks, and coordination of luxury touches and amenities. Act as the Meeting and Events Manager’s on-site extension, communicating real-time updates, managing adjustments, and ensuring the highest level of guest satisfaction. Assist with personalized guest requests, last-minute needs, and curated experiences that reflect the property’s commitment to exceptional hospitality. Support the development of post-event summaries, financial recaps, and client follow-up materials. Archive all event documentation and materials with precision for future planning and audit purposes. Participate in debrief sessions and offer thoughtful recommendations for continued refinement of the guest and event experience. Working Environment: A sophisticated, high-touch hospitality setting that blends office responsibilities with immersive, on-site event coordination. Office setting for administrative tasks within a shared team space. Requires grace under pressure, polished presentation, and the ability to engage with VIP members and guests. Operational: Enhance daily operations within the events and catering department, ensuring seamless communication and professional service delivery. Manage shared inboxes, calendars, and communication channels with prompt, high-touch responsiveness. Assist in maintaining inventory of luxury event supplies, amenities, décor items, and branded materials. Provide training support to seasonal, banquet, and events staff, ensuring alignment with service standards. Position Standards: Assist in designing and executing premium experiences, including corporate, family events, retreats, VIP meetings, social celebrations, and signature property events. Support property tours, site inspections, menu selection reviews, and venue preparation with an eye for luxury aesthetics and brand-aligned presentation. Coordinate with distinguished vendors—A/V, floral designers, décor teams, specialty entertainment, and transportation providers—to ensure seamless service integration. Prepare detailed event documentation, including BEOs, run-of-show schedules, timelines, room diagrams, and luxury guest amenity requests. Oversee guest lists, rooming lists, and VIP arrangements while liaising with front office, concierge, reservations, and housekeeping to ensure elevated guest experiences. Partner with internal departments—including culinary, banquets, catering sales, floral, operations, and housekeeping—to guarantee flawless event execution. Administrative and Other Responsibilities: Provide polished, discreet, and proactive administrative support to the Events, including calendar management, meeting coordination, and executive logistic arrangements. Prepare refined, client-ready proposals, banquet event orders (BEOs), team-based presentations, and correspondence that align with luxury brand standards. Maintain meticulously organized digital and physical files for contracts, event documentation, and departmental resources. Monitor project timelines, deliverables, and priority tasks to support Kohler’s strategic initiatives. Process expense reports, vendor invoices, and departmental paperwork with accuracy and confidentiality. Serve as a gracious and professional liaison for clients, internal leaders, and premium vendor partners on behalf of Riverbend and Kohler Co.This is a full-time position working both weekdays and weekends. Shifts vary between 6:00 am and 1:00 am.





The actual base salary offered to a candidate may be higher than the approved range. This will vary depending on a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus and a special project incentive.

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing and help you be your best. It’s a workplace that works—for you, your family, and your lifestyle. You are eligible for our total rewards package on Day 1 of your employment, including medical, dental, vision, disability and life insurance; mental health and care resources; pension and 401k plan with company match; paid time off and volunteer time off; paid maternity and paternity leave; tuition assistance; and associate discounts on a variety of Kohler products and services.

It is the policy of Kohler Co. to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disabilities, veteran status, marital status, sexual orientation, gender identity or expression, military status or any other characteristic protected by federal, state or local laws. We are strongly committed to this policy and believe in the concept and spirit of the law. Kohler Co. is committed to assuring that: All recruiting, hiring, training, promotion, compensation, and other employment related programs and processes are provided fairly to all persons on an equal opportunity basis without regard to any characteristic protected by law; Employment decisions are based on merit and the principles of equal opportunity; Its applicants and associates with disabilities have equal access to its employment processes, including those implemented through information and communication technologies. When requested and possible, Kohler Co. will provide reasonable accommodation to ensure qualified applicants and associates with disabilities receive equal employment opportunity in the operation of employment policies and processes. In addition, Kohler Co. complies with the Pregnant Workers Fairness Act (PWFA). It will provide reasonable accommodations to qualified applicants and associates to accommodate known limitations related to pregnancy, childbirth, or related medical conditions; It will provide reasonable accommodations for religious beliefs or practices where appropriate and in accordance with applicable law; an Associates and applicants will not be subjected to retaliation, harassment, intimidation, threats, coercion, or discrimination because they have exercised any right protected by law. Kohler Co. believes in and practices equal opportunity. The Assistant General Counsel, Employment & Compliance, serves as the Equal Opportunity Coordinator for Kohler Co., and has overall responsibility for assuring compliance with this Policy. All associates are expected to support and uphold this policy. Kohler Co. maintains Affirmative Action Plans as required by and in accordance with applicable law. Any questions regarding the Plans should be directed to the Assistant General Counsel, Employment & Compliance.