Meetings and Events Operations Manager – The Hoxton, Amsterdam
What you’ll do
Prepare, manage & lead day and evening events, ensuring guests have an enjoyable and care-free event with us.
Working closely together with the Sales team to deliver excellent execution of the events sold by them, to constantly drive returning guests. You’re the critical link between Sales and each successful event.
Whether it’s setting up the space for a day meeting or an evening event – think tables, chairs, lighting, the lot – you’re the one who makes sure every detail is right.
Think outside the box when it comes to improving the department – how we use the space, how we run events, what we could be doing better. We’re always open to new ideas, and yours are part of what makes us better.
From a quick setup and ad-hoc requests, to handling invoices and gathering guest feedback – you’re the constant factor that makes every internal and external customer feel looked after, start to finish.
Manage a lean team, creating an environment where people feel genuinely valued – and where there’s real space for them to grow and develop.
Roll-up your sleeves: small events are ran by yourself. Some last-minute change requests? No worries - you’ll handle it.
Coordinate stock and expenses and manage relationships with our events suppliers and contractors – keeping things running smoothly and cost-effectively.
Take overall responsibility for the health, safety, and security of anyone using the space – guests, team, and yourself. That means their wellbeing and their property.
Champion a pro-active approach in every event, delivering a polished, professional, and energetic experience.
No events happening? You’ll initiate to support Lotti’s restaurant, ensuring our total F&B operations run smoothly. At The Hoxton, we’re in it together.
What we're looking for
Individuals. If you’re looking for a place where you can be yourself, this is it. We don’t even do uniforms.
A clear passion for hospitality. Whether it’s a drink, a meal, or trends in the industry – you love the world of hospitality.
Optimism. You’re all about having a positive impact on the people you interact with.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying everything at least once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other and has fun together.
Previous experience in managing an events space would be a big plus.
Having used Micros/Opera before would be an advantage. But don’t worry, we can teach you too.
Fantastic customer service is at the heart of your approach; you're imaginative when it comes to creating experiences.
Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
You create an atmosphere where people can be productive and enjoy what they do.
Highly organised and detail-orientated.
Enthusiastic, confident and warm, you want to be part of a team that works hard, supports each other and has fun along the way.