【美國America-on site】Operation Manager

1. Warehouse & Logistics Management

• Oversee daily warehouse operations, including receiving, shipping, inventory control, stocktaking, and goods inspection.
• Manage logistics arrangements, shipment schedules, and coordination with third-party logistics providers.
• Ensure accurate inventory records and efficient warehouse operations.
• Oversee material handling, loading/unloading activities, and forklift operations while maintaining workplace safety standards.

2. Human Resources & Administrative Management

• Oversee daily HR administration, including employee attendance, timekeeping, personnel records, and employee relations.
• Coordinate recruitment support, onboarding, and other employee-related administrative activities as needed.
• Manage office and facility operations, including maintenance, workplace organization, and procurement of office supplies and warehouse materials.
• Ensure administrative procedures and internal policies are properly implemented.

3. Business Operations & Customer Support

• Oversee daily business operations and provide administrative support to ensure smooth business processes.
• Coordinate order processing, shipping documentation, and communication with customers, suppliers, and internal departments.
• Handle customer inquiries, complaints, and follow-up activities to maintain customer satisfaction.
• Provide basic support for IT equipment and office systems, coordinating with external IT service providers when necessary.