Member Billing Accounting Specialist

SUMMARY

To provide financial, clerical, and administrative services to ensure efficient, timely and accurate collections of accounts receivables for three separate entities to include resort membership receivables. Full-Service Hotel or Resort Experience required.

ESSENTIAL FUNCTIONS

1. Maintain an up-to-date billing system.

2. Follow-up on the collection and allocation of payments.

3. Carry out billing, collection, and reporting activities according to specific procedures and time constraints.

4. Prepare the reconciliation of some general ledger accounts.

5. Monitoring customer account details for non-payments, delayed payments, and other irregularities.

6. Effectively communicate via phone, email, or in person with customers and always maintain proper and complete A/R files.

7. Follow established procedures for processing payments including credit cards, cash, and checks.

8. Investigate and resolve customer queries.

9. Process adjustments and refunds according to policies and procedures.

10. Organize a recovery system and initiate collection efforts.

11. Communicate with management frequently regarding status of collection efforts.

12. Monitor Accounts Receivable procedures and best-practices to ensure adherence to all applicable laws, established guidelines, and internal controls.

13. Conduct yourself in a professional manner always to reflect the high standards of the Company.

14. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements.

15. Participates in and supports hotels’ efforts towards community service, sustainability, and environmental initiatives.

16. Perform other duties as directed, developed, or assigned